ACT - How We Help You

Monday, March 06, 2017

At ACT, customers are priority: our team will go the extra mile to ensure that our customers receive the best cost and tooling solutions available.

On a daily basis our customer service sales team answer calls from customers all over the North East, North West of England as well as customers in Northern Ireland. Together as a team our team, work together to provide that little bit extra to ensure you receive all of your cutting tool requirements in next to no time.

Recently, our customer service team dealt with a customer who required (X2) 12mm carbide drills and (X2) 6.4mm carbide drills for a 56 Rockwell application. Due to ACT having vending machines here at our HQ, it allowed for us to deliver the required tooling in less than 2 hours after the customer had called, this was due to the tooling being in stock when requested.

Customer service and logistics arrange for the tooling to be booked out of stock here at ACT and delivered to the customer in the fastest possible time to allow this very demanding application to get underway.

Call today to speak to our team 0191 438 0200.

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About Us

Welcome to the Advanced Cutting Tools Website

We have been setting new standards in the accurate prescription of cutting tools since 2006.

It’s because we know that the right cutting tool from us means maximum uptime and output – for you.

Cut Costs, Not Corners

ACT is for those whose business success relies upon having access to the right product, at the right price, in the right place and at the right time… no ifs and no buts.

Your Success is Our Success

We understand that our customers are placing their spend and their reputation in our hands.

The right cutting tool is everything to us, to our customers, and to our customer’s customers.

Best of Both

Compromise? Not here.

Best Price and Best Quality

Huge buying power and immense product and industry knowledge means the right price and performance every time.

Right Tool and Right Time

Awesome supplier choice and our own fleet of delivery drivers means we can satisfy exact, immediate need.

Performance and Profitability

The know-how to prescribe with unerring accuracy means more uptime, output and profitability for you.

Thank you

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