ACT - How we help you

Monday, December 19, 2016

We pride ourselves in providing our customers support all through the process of purchasing a cutting tools, from quotations, to purchase, through to the application of the tool.

To deliver this service, we have an expert technical director, to help support our ACT technical team, area sales managers and customers with all their cutting tool needs. As well as this our technical director aspires to go the extra mile for all of our customer’s needs.

Recently, a customer called close to the end of working hours requiring a tap for application as soon as possible due to complication earlier in the day. Mick arranged a drop of that night. Working alongside Patrice, a member of our customer service team, the tool was taken out of ACT’s extensive stocks, booked out and boxed for delivery.

The tap was supplied that same day by a member of our logistics team. The cutting tool was delivered after working hours to allow application to get underway and continue with their production. Our customer was fully satisfied with the service and contacted ACT the next day to thank them for their service and excellent delivery provision.

Call our team today on 0191 438 0200.

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About Us

Welcome to the Advanced Cutting Tools Website

We have been setting new standards in the accurate prescription of cutting tools since 2006.

It’s because we know that the right cutting tool from us means maximum uptime and output – for you.

Cut Costs, Not Corners

ACT is for those whose business success relies upon having access to the right product, at the right price, in the right place and at the right time… no ifs and no buts.

Your Success is Our Success

We understand that our customers are placing their spend and their reputation in our hands.

The right cutting tool is everything to us, to our customers, and to our customer’s customers.

Best of Both

Compromise? Not here.

Best Price and Best Quality

Huge buying power and immense product and industry knowledge means the right price and performance every time.

Right Tool and Right Time

Awesome supplier choice and our own fleet of delivery drivers means we can satisfy exact, immediate need.

Performance and Profitability

The know-how to prescribe with unerring accuracy means more uptime, output and profitability for you.

Thank you

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