ACT – How we help you

Monday, December 05, 2016

Advanced Cutting Tools is your North England based cutting tool technical services and engineering consumables partner. For over a decade we have been providing customers with an exceptional standard of service.

Vending

As a cutting tool technical distributor we supply customers with vending machines to retain cutting tools within their place of work to ensure the tool is there, as and when they need it. Cutting Tools are ordered on a daily basis for customers with a Vending solution so that whenever a minimum level is reached another replacement tool is on its way and delivered in time for the job to be complete.

Urgency

Cutting Tools within the vend are used daily and sometimes a critical level is reached at the same time a tool is required. This was the scenario for a customer in the milling industry for Naveed Chaudhry, a member of our customer service team. A cutting tool product has been removed from the vend and therefore meant the job could not be complete.

Quick Thinking 

To prevent our customer losing out on profit, Naveed arranged a same day delivery. As our delivery drivers had left for the day and were heading in various directions around the North, a delivery could not be placed immediately. Naveed organised a compromise which allowed a delivery later that day to our customer who required the tool.

Success 

With Naveed’s quick thinking and the team work provided from the delivery team it meant our customer in the milling industry received the cutting tool the same day allowing time to complete the required application.

Call Naveed and our customer service team on 0191 438 0200 today.

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About Us

Welcome to the Advanced Cutting Tools Blog

We have been setting new standards in the accurate prescription of cutting tools since 2006.

It’s because we know that the right cutting tool from us means maximum uptime and output – for you.

Cut Costs, Not Corners

ACT is for those whose business success relies upon having access to the right product, at the right price, in the right place and at the right time… no ifs and no buts.

Your Success is Our Success

We understand that our customers are placing their spend and their reputation in our hands.

The right cutting tool is everything to us, to our customers, and to our customer’s customers.

Best of Both

Compromise? Not here.

Best Price and Best Quality

Huge buying power and immense product and industry knowledge means the right price and performance every time.

Right Tool and Right Time

Awesome supplier choice and our own fleet of delivery drivers means we can satisfy exact, immediate need.

Performance and Profitability

The know-how to prescribe with unerring accuracy means more uptime, output and profitability for you.

Thank you

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