Advanced Cutting Tools – Customer Service Team

Monday, December 05, 2016

Advanced Cutting Tools is your North England based cutting tool technical services and engineering consumables partner. ACT have a highly skilled and qualified customer service team who are the first point of call for customers on a daily basis. Over the years our team has built renowned relationships with customers and continue to provide an outstanding level of service.

Team Work 

The customer service team are a crucial part of Advanced Cutting Tools' operation. On a daily basis, the our team will order, quote and organise the distribution of every cutting tool requirement. We work together to make next day delivery deadlines and always go the extra mile to ensure your needs are fulfilled.


Building a relationship with customers is a key presence within ACT. Our customers know that when they engage in a phone call with our customer service team they will receive the utmost amount of service. This is all so that you know when you call time and again you can rely on a member of our team to get the job done.


From 8:30am – 5pm and even later five days a week our team is available to call. Whether it be a quote, enquiry, assistance or an order our team will organise it for you, to be done within the same day to ensure your job can be completed to your requirements. We understand that fulfilling your needs, means a happy customer and a relationship built.

Call our team on 0191 438 0200 today for all your cutting tool needs.

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About Us

Welcome to the Advanced Cutting Tools Blog

We have been setting new standards in the accurate prescription of cutting tools since 2006.

It’s because we know that the right cutting tool from us means maximum uptime and output – for you.

Cut Costs, Not Corners

ACT is for those whose business success relies upon having access to the right product, at the right price, in the right place and at the right time… no ifs and no buts.

Your Success is Our Success

We understand that our customers are placing their spend and their reputation in our hands.

The right cutting tool is everything to us, to our customers, and to our customer’s customers.

Best of Both

Compromise? Not here.

Best Price and Best Quality

Huge buying power and immense product and industry knowledge means the right price and performance every time.

Right Tool and Right Time

Awesome supplier choice and our own fleet of delivery drivers means we can satisfy exact, immediate need.

Performance and Profitability

The know-how to prescribe with unerring accuracy means more uptime, output and profitability for you.

Thank you

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